Privacy Policy

1. Who We Are

Red Oven Street Food ("we", "us", "our") is a food truck business located at 2320 W Fairfield Dr, Pensacola, FL 32505. You can reach us at (904) 480-4494 or info@redovenstreetfood.com.

2. What Information We Collect

When you place an order through our website, we collect only the information you voluntarily provide in the order form:

• Your name
• Your phone number
• Your email address (optional)
• Your order details, preferred pickup time, and any special instructions you write

We do not collect payment information on this website. We do not require account registration.

3. Consent to Personal Data Processing

Before sending an order, you must actively check two consent boxes in the order form. By doing so you:

• confirm that you have read and agree to this Privacy Policy;
• give us explicit consent to process your personal data (name, phone number, email address, order details) for the sole purpose of preparing, confirming, and delivering your order and contacting you about it.

Your consent is voluntary. Without it we cannot accept online orders — but you can always order by phone at (904) 480-4494 instead. You may withdraw your consent at any time by contacting us; withdrawal does not affect processing already performed.

4. How We Use Your Information

• To prepare and fulfill your order
• To contact you about your order (confirmation, questions, pickup readiness)
• To respond to your inquiries

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

5. Shopping Cart Data (localStorage)

Your shopping cart is stored only in your own browser using localStorage. This data never leaves your device until you submit an order. You can clear it at any time by clearing your browser data.

6. Analytics & Cookies

We use Google Analytics 4 via Google Tag Manager to understand how visitors use our website (pages visited, buttons clicked). This service may set cookies and collect anonymized usage data such as device type, approximate location, and pages viewed. You can opt out by using a browser ad-blocker or the Google Analytics Opt-out Browser Add-on.

7. Data Retention & Security

Order details are sent to us by email and retained only as long as needed to fulfill orders and meet legal obligations. Our form uses anti-spam and security measures (CSRF tokens, rate limiting, input sanitization) to protect submissions.

8. Your Rights

You may request to view, correct, or delete any personal information we hold about you by contacting us at info@redovenstreetfood.com or (904) 480-4494.

9. Third-Party Links

Our website links to third-party services (Google Maps, Instagram, Facebook). We are not responsible for the privacy practices of those services.

10. Changes to This Policy

We may update this policy from time to time. The current version is always available on this page.